Sarah Blakely, the founder of Spanx, made “shapeware” chic, becoming the youngest self-made woman billionaire in the world. Since 2000, her Footless Pantyhose and Power Panties have sold more than 15 million units combined. What makes her a good saleswoman? (I’m drawing mostly here on Alexandra Jacobs’ excellent profile of her in The New Yorker last year.) A range of experience. When she...
How Christian Louboutin sells $1000 shoes
“Louboutin will hire a salesperson on the basis of personality as much as on that of retail experience. ‘I’m kind of like, deformed,’ he said. ‘I buy the smallest thing, like a stamp, and I’m thinking, This person would be good for the shop.’ Louboutin poached a hostess from an Air France lounge; another time, he hired the bellboy who was assigned to...
Zen of Business by Augie Turak →
Augie Turak appears in The Art of the Sale describing the importance of a Zen attitude in selling. It’s a truly powerful, if deceptively simple, idea.
Is this the kind of discussion Goldman Sachs has been having before selling products for the past few years?
Tech bumps salespeople from stores - NYTimes →